Can I edit my details?
An Organisation Owner or an Administrator can invite partners to log into the Eligence platform. When they register, they are asked for various details which can then, once the registration is completed, be edited. Only the owner of the account can change the profile’s details. To change details in your profile, you log into the […]
I want to add a Beneficiary.
The Organization Owner, upon entering the platform, selects the Beneficiaries field from the main menu on the left. Beneficiaries are divided into two (2) types: Members are the Beneficiaries with an account on the platform which has been created either by email or by username and have a password to use the platform whenever they […]
I want to add a Health professional.
The Organization Owner can invite, in order to add a Health Professional to an Organization, by selecting Health Professionals from the main menu on the left field. Then they select the top right field Add Health Professional, fill in the Health Professional’s email address, the language of choice and finally Submit. The Health Professional will […]
Do I need the help of a Health Professional to create an Assessment Questionnaire?
The Organization Owner and Administrator must have a Health Professional to create an Assessment Questionnaire. The Eligence platform offers the possibility of creating an Assessment Questionnaire, designed based on the needs of a Beneficiary or the Organization in general. The Health Professional can create the Assessment questionnaire very easily though the platform and then assign […]
Do I need the help of a Health Professional to create Personalized Sessions?
The Organization Owner and Administrator need to have a Health Professional with knowledge of mental exercises. The Eligence platform offers the possibility of personalized exercise, based on the needs of a specific Beneficiary. The Health Professional can create mental exercise programs, in the form of sessions very easily through the platform. The sessions, as sequences […]
I want to get a subscription.
We will be happy to contact you to discuss your needs and come up with the ideal subscription offer for you. Follow the link here and by filling out the form we will contact you as soon as possible. We are waiting for you.
Can I try out the platform?
Of course you can. We will be happy to contact you to discuss your needs and come up with the best proposal for you. Just follow the link here and by filling out the form, we will contact you as soon as possible. We are waiting for you.
I want to assign a Health Professional to a Beneficiary.
The assignment of one or more Health Professionals to a Beneficiary or a Beneficiary to a Health Professional can be done by selecting Health Professionals or Beneficiaries in the left menu. In the row of the respective Health Professional or the respective Beneficiary, by clicking on the arrow in the Actions column you select the […]
I want to add an Administrator.
To add an Administrator to an Organization, one can only have the role of an Organization Owner. After logging into the platform, they select the Organization Management field from the main menu on the left. In the new menu, they select the Admins field and then select the top right field Add Organization Admin, fill […]
How can I help a Beneficiary who has forgotten their unique password?
When a Beneficiary has forgotten the unique password that only they know, you can guide them depending on how they registered. There are two ways to register, either by sending an email or by creating a one-time username and password. If the account was created by sending an email to their email address, you inform […]